RULES AND TERMS
General
1.1 The following sections explain the terms which govern the general use of the services found at Your Casino.com (the "Websites"). For specific game rules please refer to the relevant “Rules” sections on each of the Websites.
1.2 By registering an account you agree to have understood and accepted these terms and conditions (the "T&Cs"). In these T&Cs, "we" and "us" is Moonlite N.V. - a company registered at Schout Bij Nacht Doormanweg 40, Willemstad, Curacao, CW with company registration number 140186.
1.3 Moonlite N.V. is licensed and regulated by the Government of Curaçao (the "Curaçao Regulator") under the Antillephone N.V. license No. 8048/JAZ/2016-028 and by the Government of Canada (The "Canada Regulator") under the Kahnawake Gaming Commission under license number 00881. For the purposes of these T&Cs the "Governing Law" shall denote the law of Curacao and Canada. Where our services are offered in more than one language, the English version shall prevail; all translations will conform to the same intentions.
1.4 From time to time, certain provisions of these T&Cs may change and will be updated accordingly. A new T&Cs version shall come into force at the time of its publication on our Websites. If you continue playing, this shall be deemed as acceptance by you of the new T&Cs. If you do not agree with the new T&Cs, then you should stop using our services.
1.5 You acknowledge that we provide an entertainment service to you and our liability is limited to the value of the balance on your account.
1.6 By registering the user agrees on receiving important notifications and additional information by e-mail (including newsletters, bonuses and promotions). The user can unsubscribe at any moment from his account settings page.
Please download or print a copy of these T&Cs for reference. Should you have any queries, please contact customer service.
Your Obligations
2.1 You are responsible for ensuring that it is legal to participate in online gambling from within your country of residence.
2.2 An up-to-date list of countries in which Your Casino provides services is provided in the "Country" section of the gaming account registration page. According to our license agreement, we shall not allow registrations from the following countries ("Excluded Territories"): USA, Spain, Italy, United Kingdom, Israel, Estonia, Latvia, Lithuania, Autonomous Territory of Kahnawake, Afghanistan, North Korea, Belize, Switzerland, Denmark, Netherlands, China, Hong Kong and Hungary.
Technical, payment and registration verifications will be applied to enforce these exclusions. The amendment emphasizes that persons located in a prohibited jurisdiction are not permitted to use the software and that any attempt to circumvent this restriction (for example – by using a VPN or proxy) is a breach of the EULA (END-USER LICENSE AGREEMENT) which may lead to the freezing of such person's funds.
We shall not allow NetEnt gaming transactions from the following countries:
- Blacklisted Territories
Afghanistan, Albania, Algeria, Angola, Cambodia, Czech Republic, Ecudaor, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Republic of Serbia, Singapore, South Korea, Sudan, Syria, Sweden, Taiwan, Turkey, Uganda, Yemen, Zimbabwe.
- Regulated Territories
Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom.
- Branded Games
In addition to A & B above it is not permitted to offer Guns & Roses, Jimi Hendrix & Motorhead in the following countries: Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey & Ukraine In addition to the A, B & C above it is not permitted to offer Aliens in Japan or Canada. Universal Monsters (Frankenstein, Dracula, Creature from the Black Lagoon and The Invisible Man),Scarface, and South Park can only be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.
We shall not allow Play'n GO gaming transactions from the following countries:
- Generally prohibited jurisdictions
Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia And Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People´s Republic Of Korea (DPRK), Denmark, Dutch Carribean including Curacao and Aruba, Ethiopia, Hungary, Iraq, Islamic Republic Of Iran, Italy, Lao´s People's Democratic Republic, Latvia, Lithuania, Netherlands, Romania, Singapore, Sweden, Syrian Arab Republic, Uganda, United Kingdom, USA, Vanatu, Yemen.
- Prohibited Games in particular jurisdictions
Prohibited Play'n GO Games in Denmark: HUGO
We shall not allow Microgaming gaming transactions from the following countries: Italy, Netherlands, South Africa, Taiwan
We shall not allow Betsoft gaming transactions from the following countries: Iran, Netherlands
We shall not allow BETGAMES gaming transactions from the following countries: France, USA, Poland, Curacao
We shall not allow Ezugi gaming transactions from the following countries: Israel, Netherlands, United Kingdom
We shall not allow Evolution Gaming gaming transactions from the following countries: Latvia, Netherlands
We shall not allow Playson gaming transactions from the following countries: Denmark, Netherlands, Australia, USA, Israel
We shall not allow Habanero gaming transactions from the following countries: Armenia, Bulgaria, Cyprus, France, Netherlands, Philippines, Singapore, South Africa, Taiwan, United Kingdom, USA
We shall not allow Booming Games gaming transactions from the following countries: Iran, Iraq, Israel, Italy, North Korea, Singapore, United Kingdom
We shall not allow World Match gaming transactions from the following countries: Denmark, Netherlands, United Kingdom
We shall not allow Amatic Gaming transactions from the following countries: Afghanistan, Antigua, Austria, Australia, Belgium, Bosnia, Cambodia, China, Croatia, Cuba, Cyprus, Estonia, France, Georgia, Greece, Hong Kong, Hungary, Iran, Iraq, Israel, Liechtenstein, Lybia, Macau, Mexico, Netherland Antilles, Peru, Serbia, Slovakia, South Africa, Sudan, Switzerland, Syria, US, Vietnam
We shall not allow Tom Horn gaming transactions from the following countries: Israel, Italy, Switzerland, USA
Technical, payment and registration verifications will be applied to enforce these exclusions. Apart from the aforementioned excluded territories we are unable to accept registrations from countries that are not available in the registration drop down menu and to offer any of our services and products to residents of those countries.
The amendment emphasizes that persons located in a prohibited jurisdiction are not permitted to use the software and that any attempt to circumvent this restriction (for example – by using a VPN or proxy) is a breach of the EULA (END-USER LICENSE AGREEMENT) which may lead to the freezing of such person's funds.
2.3 Gambling under the age of majority is illegal and opening an account with us is prohibited if you are a minor. We carry out routine identity checks for the purpose of age verification. Anyone under the age of majority in their country of residence found to be using the Websites will have their account locked, winnings forfeited and balance withheld.
2.4 You can register only one player account which can be used on all our products. Should we find that you have opened multiple or linked accounts, all but one will be closed. We will investigate the reason for the opening of the extra accounts before deciding how to treat any funds accumulated with us – funds deposited in breach of these T&Cs may be forfeited.
2.5 After registering an account the player has to complete the verification procedure. The player needs to send a scanned copy or a color digital photo of the official document that confirms identity. Such documents could be:
2.6 It is your responsibility to inform us of any changes to your personal or financial details, at registration and thereafter, which may have effect on the use of your player account, such as the change of address, bank or e-wallet account. The responsibility of notifying us lies personally on you. It is vital that you provide us with a valid email address as we will use this during the registration process.
2.7 Any intentional misinformation provided at various stages may be considered a breach of these T&Cs.
2.8 We have the right to refuse to open a player’s account at our sole discretion, but we shall honour contractual obligations already made.
2.9 We have the right to set limits on a player’s deposit and/or withdrawal amounts in accordance with our own internal event risk management policies.
2.10 We reserve the right to close the account of any user by giving an appropriate notice with reasons. Also, access to any of the sections of the site may be blocked for the user. In case of closing the account, the funds in the user's account are subject to return in the payment system agreed with the user.
2.11 Players are not allowed to register accounts with obscene , indecent or offensive names or alias, any such accounts will be blocked as soon as they are identified.
Your Account
3.1 When registering the player will be given a unique account number. The player can enter his own personal password using letters and numbers for additional security.
3.2 You need your account number and password to access the Website and make use of our services. It is your responsibility to maintain the secrecy of your account data.
3.3 You are recommended to store your details safely or memorize them. We shall not be responsible for the unauthorized use of accounts or any losses that may result from such use.
3.4 Should you have forgotten your password, you can reset it by using the password recovery tool on the Websites. Should you have forgotten both your account number and password, please contact customer service for further assistance.
3.5 You may log in only once at a point in time – multiple betting sessions will not be supported by our system; logging in again will close the previous session after asking the player to confirm their intention.
Deposits
4.1 In order to gain full access to our products and services, you must deposit funds into your account. We do not offer credit on your account, nor do we pay interest on your deposit.
4.2 Funds deposited with us must be your own money and obtained legally. Suspicious funds transfers may be reported to the relevant authorities for investigation.
4.3 The currency of your account can be selected during the registration, becoming the currency for all your account transactions. The currencies supported include EUR, CAD, NZD, RUB, KZT.
4.4 All betting services display your account number, your available balance and currency. Exchange rate conversions will be applied at the prevailing rate notified by the European Central Bank or the central bank of the currency issuing country.
4.5 You may fund your account by using any of the deposit methods available to you on the Website,including credit and debit cards, e-wallets and vouchers.
4.6 Deposits are processed subject to each method's individual rates, security constraints and timing (explained in the depositing screen accessible when you log in to your account).
4.7 The minimum deposit amount is 1 unit of currency or subject to limits imposed by the payment service provider, whichever is greater
4.8 When using a payment method, you must ensure that it is registered in your name. We shall assume no liability to any third party whose means of payment you may have used.
4.9 We have the right to correct any apparent discrepancies and errors that may have been made in the funding of your account.
4.10 When you deposit through Skrill, please note that your registered email must match the one appearing on your e-wallet account. Otherwise, your player account will become locked until you contact c ustomer service and verify your identity.
4.11 You may withdraw funds from your account by using any of the withdrawal methods available to youon the Website in the Withdrawal section.
4.12 Requests for withdrawal are subject to minimum sums and currency limitations, presently being: 10 EUR, 5 CAD, 10 NZD and 6000 KZT for all other methods. For certain payment methods the minimum deposit amount may be different.
4.13 Withdrawal requests may be pended during security checks. We may request you to furnish additional identification documents should the previously submitted documents be insufficient. Such documents may include: a photocopy of passport, a digital photo of you holding the passport, utility bills and so forth.
4.14 If your account was funded using a payment method different from one requested for a withdrawal, we have the right to refuse such a withdrawal request in favour of the original payment method.
4.15 If you request withdrawal to an e-wallet account not previously used for deposits, we have the right to refuse such a withdrawal in favour of the previously used e-wallet account.
4.16 When crediting an account using one of one-way systems, that is, systems that cannot be withdrawn, as well as when crediting funds from bank cards and payment terminals, you are to use your entire deposit amount for betting before you request a withdrawal. Otherwise, we have the right to refuse such a withdrawal.
4.17 If you deposit with Paysafecard, we may request copies of vouchers or other confirming the legitimacy of the funds before processing your withdrawal.
4.18 During the withdrawal process we retain the right to withhold a commission of 15% from the sum of the deposits, if the gaming activity on the account is lacking or deemed to be insufficient. In sports betting, the gaming activity may be deemed insufficient when betting on odds lower than 1.6.
4.19 Should you fund your account using a one-way method that does not support payouts, we shall reserve the right to withdraw to your wallet account using the recommended payment service provider (Skrill). We also reserve the right to check if your wallet account is registered in the same name as your player account. In the case of the foregoing being different, your player account will be locked and its balance withheld.
4.20 Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction.
Cardholder's responsibility to know the laws concerning online gambling in his or her country of domicile.
Participation of minors in offered on this website activities is prohibited.